Shipments and returns

Our commitment

  • Shipments are made within three business days of order acceptance. During the Christmas vacations and the two middle weeks of August, shipping may be delayed
  • elivery within 24/48 hours as from shipment throughout Italy, including the islands
  • Worldwide shipping: costs and delivery timing depending on destinations (at the check-out the delivery’s costs will be charged according to the DHL zone; the delivery timing will be available through the shipment tracking function)
  • Delivery on request
  • Shipment tracking
  • Handling of returns by DHL (only for domestic returns)
  • GoGreen solutions: 60% of the vehicles of the courier service we have chosen as a partner are electrified, and its development programs foresee investments of 7 billions euros in green technologies by 2030


  • The I Circle jewels are delivered in their exclusive packaging
  • Precious and personalized, packaging can be used to store and protect your I Circle by making it always recognizable
  • Value for value, value for the environment: made in Italy with environmentally friendly materials in a logistics chain that pays attention to reducing climate change emissions

Shipping costs (only for deliveries throughout Italy)

  • Free for orders over € 99,99
  • Required fee: € 8,50 VAT included for orders under € 100,00
  • Return shipping with DHL is free of charge (not applicable at international shippings)

Conditions for returns

  • The goods purchased on this website can be refunded or replaced on condition that they are returned within 15 days of delivery under the same conditions, , never worn, not used, with the complete original packaging and proof of purchase. All these conditions must be fulfilled to get a full refund or replacement.
  • Acceptance of the return will be communicated by e-mail; the refund will be credited to the payment method used at the time of purchase and will be processed within 10 business days of the return of the purchased item. The availability of the amount on the credit/debit card or bank account or PayPal account depends on the technical times used by each bank issuer/administrator.
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